Why Wear the User’s Hat? 3 Reasons to Perform Heuristic Evaluation
Heuristic Evaluation is Worth It Performing a heuristic evaluation is a low-cost, time-efficient technique for discovering usability problems in a product user interface. Evaluators examine the interface, comparing its design to a list of heuristics, or usability guidelines. Technology developers want their products to be successful. The goal is to deliver an application that increases [...]
In Business Matters, it’s the User that Matters
We enjoyed this recent UX Matters post by Baruch Sachs. The article was posted earlier this month on the UX community website, and is the second in a series about what makes a great UX consultant. The article makes the case that effective UX consultants should know how to collaborate, communicate well, and not so [...]
Multiple Facilitators, One Test: What’s a UX Team To Do?
Most UX teams would agree that in user experience research, it’s not optimal to run a single study with multiple facilitators. Yet oftentimes, situations dictate that this is in fact the case. Timing is usually a major factor. As an example, a large-scale study might require dozens of sessions, with stakeholders who need the results [...]