Blog
Institutionalizing User Centered Design at Your Organization

Embrace User-Centered Design Do you remember the first time you looked at your website through the eyes of a customer?  It can be haunting to watch someone struggle to accomplish a critical task, and finally declare they’d give up in frustration.  This is the defining moment when some organizations decide it’s time to embrace user-centered [...]

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Blog
USGS.GOV Seeks User Feedback: Our One Hour Expert Evaluation

USGS.GOV Seeks Feedback A story about a launch of a federal website recently caught our eye. Published by FCW: The Business of Federal Technology, the article is entitled “USGS Unveils New Web Presence, Seeks Feedback.” The post highlights how the U.S. Geological Survey (USGS) recently launched a beta version of its new website. USGS is actively [...]

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