UX in the News: Encouraging Web Accessibility Design
October 30, 2014
Importance of Web Accessibility Collected here are the highlights from TecEd’s monthly post of can’t-miss UX news from the business press. This month our articles showcase the importance of web accessibility design. In the work we do, the goal of designing a website or software for web accessibility is to enable all users, regardless of impairment [...]
UX Self-Service Design Basics
October 16, 2014
Self-Service Design Matters “You may not have heard of service design yet, but I’d argue that it’s the most important design sub-specialty in the business world today. Service designers create intangible experiences: the series of interactions that you have as you book a flight, pay a bill, get a driver’s license, or go to the [...]