TecEd’s Founder Stephanie Rosenbaum Receives 2022 UXPA Lifetime Achievement Award
TecEd founder and CEO Stephanie Rosenbaum will be honored with the Lifetime Achievement Award of the User Experience Professionals Association (UXPA) International this June at the UXPA 2022 conference in San Diego (UXPA2022.org). One UXPA Lifetime Achievement Award is given each year, and Stephanie will be the 12th winner of this award since its inception [...]
What Are the Challenges of Mobile App Localization? Part Four
An International Localization Case Study: Final Part Four What are the requirements for a mobile app to be successful in multiple languages? This is the fourth post in which we address that question as we describe UX research on localization that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, SalesConnect, for [...]
What Are the Challenges of Mobile App Localization? Part Two
An International Localization Case Study in Four Parts; Part Two What are the requirements for a mobile app to be successful in multiple languages? This is the second post in which we address that question as we describe UX research on localization that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, [...]
UX in the News: Encouraging Web Accessibility Design
Importance of Web Accessibility Collected here are the highlights from TecEd’s monthly post of can’t-miss UX news from the business press. This month our articles showcase the importance of web accessibility design. In the work we do, the goal of designing a website or software for web accessibility is to enable all users, regardless of impairment [...]
UX Self-Service Design Basics
Self-Service Design Matters “You may not have heard of service design yet, but I’d argue that it’s the most important design sub-specialty in the business world today. Service designers create intangible experiences: the series of interactions that you have as you book a flight, pay a bill, get a driver’s license, or go to the [...]
Part 2: The Marriage of UCD and Agile Development - Tips for Success
Picking up where we left off last week, we continue our exploration of how to successfully marry UCD and Agile processes within the same development environment. The previous post covered the first 3 of 7 Tips for Success which focused on the important role collaboration plays, from building the right team through every phase of [...]
Client News: OR System Meets FDA UX Requirements!
AlertWatch, Inc. In the News Occasionally, the usability of a client’s application is directly involved in life-or-death situations, as is the case with University of Michigan startup company AlertWatch, Inc. The AlertWatch:OR system helps attending physicians, Certified Registered Nurse Anesthetists (CRNAs), and residents in anesthesiology to monitor patients in the operating room (OR) by aggregating [...]
Jumping on a User Experience Carousel Ride
Effective Home Page Carousels The ubiquitous carousel appears on most of today’s business websites. A carousel is the large banner of scrolling images usually taking up a home page’s most valuable “real estate” – at the top, or “above the fold,” of the website. As an example, see our own home page carousel. The large [...]
A Can’t-Miss UX Resource Spotlights the Customer
Through our various user research projects related to product, application and website development, our passion is to integrate human factors and the voice of the customer in the design to help satisfy customers and keep them coming back. Because of this commitment, when we hear about resources that affirm the priority of customer experience, we [...]
Focus Groups and Usability Testing: Yes There is a Difference
Focus Groups vs. Usability Testing In our work with clients from a range of industries, we’ve often picked up on an understandable confusion between the definition of the terms “Focus Groups” and “Usability Testing.” In some cases, we hear people using the two terms interchangeably, as if they have the same meaning. This confusion is [...]